Terms of Service

Effective Date: January 15, 2025

Welcome to Caserica! These Terms of Service ("Terms") govern your use of our website, products, and services provided by Caserica ("we," "us," or "our"), a phone case brand based in Pakistan. By accessing or using our website and purchasing our products, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Acceptance of Terms

By accessing or using the Caserica website or purchasing any products from Caserica, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must immediately discontinue use of our website and services.

2. Modification of Terms

Caserica reserves the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be posted on this page with the updated "Effective Date." Your continued use of our services after the posting of any changes constitutes your acceptance of those changes.

3. Eligibility

By using our services, you represent that you are at least 18 years old or have the consent of a parent or guardian to use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian.

4. Products and Pricing

  • Product Availability: Caserica offers a variety of phone cases and accessories for different mobile phone models. All product descriptions, images, and details on our website are provided as accurately as possible. However, we do not guarantee the accuracy, completeness, or timeliness of the product information.

  • Pricing: All prices are listed in Pakistani Rupees (PKR) and may be subject to change. Caserica reserves the right to modify prices at any time without prior notice. Prices do not include any applicable taxes, shipping charges, or additional fees.

  • Payment: We accept payment via credit/debit card, mobile wallets, and other payment methods available on our website. You are responsible for providing accurate payment information during the checkout process.

5. Order Processing and Shipping

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email. Caserica will process the order once payment has been confirmed. If there are any issues or delays with your order, we will contact you via the provided contact details.

  • Shipping: We offer delivery services within Pakistan. Shipping times and fees may vary depending on your location and the shipping method selected. Caserica is not responsible for any delays caused by third-party shipping carriers or force majeure events.

  • Customs and Import Fees: All shipping within Pakistan is subject to local shipping regulations. Any import duties or taxes for international orders are the responsibility of the customer.

6. Return, Exchange, and Refund Policy

  • No Returns or Refunds: Please note that Caserica does not support returns, exchanges, or refunds for any products once the order is placed and payment has been confirmed. All sales are final.

  • Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately with evidence (photos or videos) of the issue. We will assess the situation and provide a solution based on the condition of the product. Please note that if the damage or defect is due to misuse or mishandling after receipt, we may not be able to offer a replacement or resolution.

7. User Conduct

By using our website and services, you agree not to:

  • Engage in any unlawful, harmful, or offensive activity.
  • Use our website for any commercial purposes not authorized by Caserica.
  • Attempt to disrupt or harm our website, services, or infrastructure in any way.
  • Post false or misleading information, including reviews or feedback.

8. Intellectual Property

All content on the Caserica website, including logos, images, text, graphics, and product designs, is the property of Caserica and protected by intellectual property laws. You may not use any of our trademarks, logos, or other intellectual property without prior written permission from us.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

10. Limitation of Liability

Caserica is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products. In no event shall Caserica’s liability exceed the amount paid for the product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold Caserica harmless from any claims, liabilities, damages, and expenses arising from your use of our website and services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms and any disputes arising out of your use of our website or products will be governed by and construed in accordance with the laws of Pakistan.

13. Dispute Resolution

Any disputes arising from these Terms or your use of our website will be resolved through informal negotiation. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in Pakistan.

14. Contact Us

If you have any questions or concerns regarding these Terms or our services, please contact us at:

Email: casericapakistan@gmail.com
Website: www.caserica.store

Thank you for choosing Caserica! We appreciate your business and look forward to providing you with the best in phone protection.